Identity Verified
Vincent Hans Susanto.
Available for Hire
NOC Engineer specializing in high-availability infrastructure and keeping the digital lights on for enterprise-grade networks.
Current Location
Surabaya, ID
East Java, Indonesia
Work Experience
5+ Years
Network & Systems Engineering
Focus Area
High-Availability Ops
Enterprise Network Infrastructure
"Bridging physical hardware with digital reliability."
01 ///
Technical Arsenal
Tools of the Trade
A curated suite of tools used to maintain enterprise networks and keep infrastructure operating at peak performance.
Networking
TCP/IP — LAN/WAN●
Routing / EOIP Tunnel●
IPSec / L2TP / PPTP●
OLT / ONT / FTTX●
Unifi / Ruijie / Mikrotik●
Cisco / Linux / Docker●
System & DevOps
Virtualization●
Containerization●
Automation Scripting●
Syslog / Loki●
Grafana / Prometheus●
Blackbox / SNMP●
02 ///
Career History
NOC Engineer
- Monitored and maintained network infrastructure for enterprise clients using radio and fiber optic technology
- Provided network support for critical locations including Tunjungan Plaza, Pakuwon Mall, Pakuwon City, Waterplace, Four Points, Ascott, and Shopee
- Executed link rerouting and failover procedures during outages to maintain service continuity
- Troubleshot latency, packet loss, and routing anomalies across links
- Utilized Grafana and Prometheus stacks to collect, visualize, and analyze real-time network metrics
- Performed routine maintenance, software updates, backups, and configuration changes
- Provided technical support remotely and on-site for hardware and network issues
Graphic Designer
- Created LED packaging for 20+ custom brands within six months
- Designed innovative lamp display rack designs to optimize product presentation
- Developed banners that increased brand visibility
- Created comprehensive product catalogs for marketing needs
AI Model Developer
- Developed a custom LoRA model for Stable Diffusion 1.5, focusing on fine-tuning for improved generative output
- Marketed and sold the model, providing technical support and gathering feedback for ongoing improvement
- Achieved successful sales and received positive feedback for the model's performance
IT Support — Internship
- Implemented a centralized system to monitor and control over 120 computers
- Enabled remote control, mass software installation, and updates
- Installed and configured computer hardware, software, servers, networks
- Assisted the network team in monitoring and maintaining 2 network servers
- Provided IT support services, troubleshooting, and system operation
IT Support — OSCE Exam
- Maintained computer networks to ensure seamless operations
- Provided essential technical support to optimize system functionality
- Monitored and sustained computer systems for peak performance
- Installed and configured both hardware and software components
- Troubleshot and resolved technical issues promptly
03 /// Featured Tool
PBXR
Prometheus Blackbox Exporter Manager. A custom solution to streamline the management of blackbox exporter targets. Reduces manual configuration time.
View Repository →
func main() {
r := mux.NewRouter()
r.HandleFunc("/targets", getTargets).Methods("GET")
r.HandleFunc("/targets", addTarget).Methods("POST")
r.HandleFunc("/targets/{id}", deleteTarget).Methods("DELETE")
log.Fatal(http.ListenAndServe(":8080", r))
}
// Prometheus Blackbox Exporter
// Critical Infrastructure Tool
r := mux.NewRouter()
r.HandleFunc("/targets", getTargets).Methods("GET")
r.HandleFunc("/targets", addTarget).Methods("POST")
r.HandleFunc("/targets/{id}", deleteTarget).Methods("DELETE")
log.Fatal(http.ListenAndServe(":8080", r))
}
// Prometheus Blackbox Exporter
// Critical Infrastructure Tool
Project /// Design
↗
E-commerce Design
Visual structuring for Shopee storefronts.
Certification /// EN
↗
EF SET C1 Advanced
English Proficiency
Certification /// Web
↗
NGINX & Apache SSL
Udemy Verified
Internship /// Edu
Computer Network Engineering
University of Surabaya